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Idea - Design - Test - Learn

Vince Nardone

User Research Trainer

Book A Class

Learn User Research

Idea

I can teach you the industry standard for User Research.

Save money by avoiding expensive online course fees and learn faster at less expense on a 1-2-1 basis.

All you will need to get started is a video capable device using either Skype, WhatsApp or Google Hangouts.


Idea

Let me teach you how to talk about your idea and see how you can balance business and customer / user requirements.

Learn how to plan the strategy and research steps that will enhance crucial business KPIs; Increase Revenue, Decrease Costs, Gain New Customers, Retain Existing Customers, Increase Shareholder Value.


Design

Let me teach you how to collaborate on your idea and see how your team can design something that fulfills customer / user requirements.

Learn how to work on the design as a team and try to validate all of the assumptions up front.

I can help you plan workshops and design sprints that will produce valuable insight and help the team understand what they are working on.


Test

Let me teach you how to test your idea with users / customers and see how effective, efficient and satisfactory the design is.

Learn how valuable insights can refine the design and create a better experience next time round.

I can help you plan participant recruitment and a usablity testing process that will produce valuable insight, helping the team understand what needs to be changed.


Learn

Let me teach you how to learn how to increase the effectiveness, efficiency and satisfaction of the design with users / customers.

Learn to work together to refine the design and create a better experience to prevent any scope creep developing later in the project.

I can help you learn from testing results and find the pain points as well as helping the team iterate on designs.


Classes


UR Fundamentals

  • Context Of Use
  • Environment Profiles
  • User Profiles
  • Red Routes
  • User Experience

Prototype Testing

  • Paper Prototyping
  • Usability Testing
  • Information Architecture
  • Interaction Design
  • Setting KPIs

Workshop Tips

  • UX Strategy
  • Planning & Discovery
  • Research Methods
  • Design Methods
  • Testing & Validation

Ad Hoc Training

  • Skills Enhancement
  • Whiteboard Training
  • Post-it Note Exercises
  • Stakeholder Management
  • Research Impact

On Site Training

  • Kick Off Meetings
  • Getting Started With UX
  • UX Strategy Blueprint
  • Mapping Customer Journeys
  • Mapping Information Architecture

Clients


Gov

Arm

LRMN

AppScatter

Tarifa Media

Reporo

FSB

IG

BBC

Translate4me

Mansion

Blue Square

MobileFuture

BT

Royal London

Lloyds Register