User Experience Professional
UX Design & User Research
Hello, I'm Vince Nardone!
I am a User Experience professional that can facilitate multi-disciplined agile teams to design and research user focused products and services.
My primary mission is to advance the maturity of the user research practice and business improvement initiative at any organisation I work for.
I specialise in optimising the usability and overall experience of digital products such as websites, apps, and software.
I collaborate with clients to understand business objectives and user needs, conduct research and usability testing to identify pain points.
I design intuitive interfaces, create wireframes and prototypes, and provide strategic recommendations to enhance functionality, navigation, and aesthetic appeal.
My goal is to ensure a seamless, efficient, and enjoyable experience for users while aligning with the client’s business goals, ultimately improving customer satisfaction and conversion rates.
I have also trained many different types of people, from Project Managers, Business Analysts, Product Owners to User Researchers. Most of these people work in UK Government and are either looking to learn or have been looking to make a career change.
Real World Application
I specialise in the real use of UX Design and User Research. My knowledge and wisdom helps companies gain a much better understanding of the practices.
My Methods
I use the following cycle of principles for performing any user experience design or user research work...
• Plan the IDEA
• DESIGN the product
• TEST the experience
• LEARN from observing
• Do it all over again.
IDEA
I analyse an IDEA and see how to balance business and customer / user requirements.
I plan the strategy and research steps that will enhance crucial business KPIs; Increase Revenue, Decrease Costs, Gain New Customers, Retain Existing Customers, Increase Shareholder Value.
DESIGN
I collaborate on ideas and see how teams can DESIGN something that fulfills customer / user requirements.
I work on the design with teams and try to validate all of the assumptions up front.
I plan workshops and design sprints that produce valuable insight and help teams understand what they are working on.
TEST
I TEST ideas with users / customers and see how effective, efficient and satisfactory the design is.
I help teams learn how valuable insights can refine the design and create a better experience next time round.
I plan participant recruitment and usablity testing processes that produce valuable insight, helping teams understand what needs to be changed.
LEARN
I help teams LEARN how to increase the effectiveness, efficiency and satisfaction of the design with users / customers.
I help teams work together to refine the design and create a better experience to prevent any scope creep developing later in the project.
I help teams learn from testing results and find the pain points as well as helping teams iterate on designs.