Let's talk about your idea and see how you can balance business and customer / user requirements.
I can help you plan the strategy and research steps that will enhance all of these business KPIs...
- Increase Revenue
- Decrease Costs
- Gain New Customers
- Retain Existing Customers
- Increase Shareholder Value
Let's collaborate on your idea and see how we can design something that fulfills customer / user requirements.
It is imperative that we work on the design as a team and try to validate all of our assumptions up front.
I can help you plan workshops and design sprints that will produce valuable insight and help the team understand what we are working on.
Let's test your idea with users / customers and see how effective, efficient and satisfactory the design is.
From these valuable insights we can refine the design and create a better experience next time round.
I can help you plan participant recruitment and a usablity testing process that will produce valuable insight, helping the team understand what needs to be changed.
Let's learn how to increase the effectiveness, efficiency and satisfaction of the design with users / customers.
As we work together to refine the design and create a better experience we will prevent any scope creep developing later in the project.
I can help you learn from testing results and find the pain points as well as helping the team iterate on designs.